Terms of service

Overview 

This website, https://vaultz.com/, is operated by Brands to Retail, LLC ("we," "us," "our"), owner of the Vaultz® brand. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to the following terms and conditions ("Terms of Service," "Terms").

Online Store Terms 

By using this site, you affirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose.

Order Acceptance and Cancellation 

We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraud. Order changes or cancellations must be requested by phone at 216-459-2400 before the order enters the shipping process.

Pricing and Promotions 

Free shipping and other promotional offers apply as described in our Shipping Policy and cannot be combined with other promotions unless explicitly stated.

Governing Law 

These Terms shall be governed by the laws of the State of Ohio, without regard to its conflict of law provisions.

Changes to Terms 

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Changes take effect immediately upon posting to the site.

Contact 

Questions about the Terms of Service should be sent to support@btr-llc.com.